Links and Info for New Members

(Formerly the "Support, Feedback and Forum Announcements" forum.)
Please help us make Online Book Club even better! Please post suggestions, feedback and ideas for new features. Wild brainstorming and potentially 'crazy ideas' are super-strongly encouraged! :)

For new members (or old members who run into an issue), please make a post in this forum asking any questions you have about using the site and how it works that are not answered in the FAQ. Not only are we happy help you, but also we can use your feedback to make the site better for tomorrow's new member! A lot of the instructions throughout the site and answers in the FAQ are there because someone else pointed out that it wasn't clear before.


IMPORTANT: The Public Suggestion Box is NOT for discussing issues with the Review Team. If you are a reviewer and need help, please first check the Review Team Page and then if you still need help use the Review Team Support Forum. If you are an author and need help, please first check the Author Dashboard and if that does not resolve your issue use the private contact form. For reference, there is a contact link on every page of the website.


To ensure the above procedures are used, posts by new members in the Suggestion Box will be held for moderation.

There are over 240,000 members at Following the proper procedures to get help or make suggestions actually helps us help you much faster.
Forum rules
Please do not discuss issues related to the Review Team in the Public Suggestion Box, as we prefer to deal with Review Team issues privately. If you have an issue or question related to the Review Team, please first check either the Author Dashboard (if you are an author or publisher) or check the Review Team Page (if you are a reviewer). If you are a reviewer and you have a suggestion, you can post that in the special private Review Team Support Forum.
User avatar
Gravymaster of Bookshelves
Posts: 37006
Joined: 27 Aug 2014, 02:02
2019 Reading Goal: 50
2019 Reading Goal Completion: 84
2018 Reading Goal: 65
2018 Reading Goal Completion: 100
2017 Reading Goal: 60
2017 Reading Goal Completion: 78
Favorite Author: Seanan McGuire
Favorite Book: As many as there are stars in the sky
Currently Reading: Over the Woodward Wall
Bookshelf Size: 986
fav_author_id: 3249

Links and Info for New Members

Post by Gravy »

Links and info for New Members

PayPal is currently the only method of payment. You need to put the email associated with your Paypal account on the Preferences tab of your Review Team Page.

If you want to change your email/username, just contact us via the Contact Form with the correct info. No need to open a new account just for that, NOR is it allowed.

It is against the rules to create duplicate accounts for any reason.
This includes accounts created due to banned accounts, incorrect email/username typo/etc.
If you need your email/username changed, use the Contact Form to provide the correct information.

Please note that creating duplicate accounts is not only against the rules, it can cause various problems with your account, such as not being able to link your PayPal to your account.

In other words, DO NOT, UNDER ANY CIRCUMSTANCES, create a duplicate account.

If someone who lives in the same household as you (i.e. a roommate) or any immediate family member (e.g. a spouse, sibling, grandparent, child, etc.) join the site, you MUST message us his user name. Please note that if they join the Review Team, you are NOT allowed to review the same books. Not notifying us/reviewing the same book will lead to a banning of both accounts.

The method outlined on the ban notice is the only way to appeal a ban from the Review Team or the Shelves.

Comments copied from anywhere, whether from another members' post, or from off-site, are not allowed. Posting plagiarized comments will result in a warning, and possibly the banning of your account.

Copying comments on the BOTD's posts for the Giveaway will result in disqualification and a warning for a start. Repeating it will result in a ban from the site.

Issues with the Review Team are handled via the Review Team Page only, NOT via the Contact Page. If you need another copy of the review book, you should ask for it via your Update tab. If you want to quit the book or ask for an extension, you do so via your Update tab as well.

Please note that Amazon requires a reviewer to spend $50 in his account transactions for the last 12 months to be eligible to leave a review there. If you don't meet their requirements and can't leave an Amazon review, you should update your Preferences to reflect that.

If you clicked on the author option by error, you should choose the "I am not an author" option on the Contact Form page. This should remove you from the author group and reinstate your reviewer status.

C/T/M/H genre is Crime, Thrillers, Mystery, and Horror Books.

  • Site rules can be found here:
    Topic Creation Guidelines
    And here:
    Strict Anti-Spam Rules
    Please note that these rules apply to all members, not just authors.
  • Help with verifying your email (please follow the instructions from the first post of this thread):
    Email Verification
    If your email address is spelled wrong, please contact us with the correct email (via the Contact Form, a link to which is provided below), and an Admin will change it for you. If you want to change your username, please contact us with the new name, and an Admin will change it for you. After verifying your email, you need to click on the Recheck Score button to refresh the page.
  • Site FAQs:
    • If you are interested in the Review Team, the FAQs explain about the Review Team and how to join.
    • Alternatively, if you wish to delete your account, but encounter an error when selecting that option on the Contact form (a link to which is below), the FAQs explain how to do so successfully.
  • Messages sent from the Contact form go directly to the mods:
    Contact form
    Please note that the reply will come in the form of a Private Message.
    Sending another message because you've failed to check your PMs will result in a warning telling you to check your PMs.

Links and info for new Review Team members

Please note that the system is running on Eastern Time, so you should update the status of your review a day before the official deadline if you are in a different time zone. .

Please note that the book cannot be rated as 4 out of 4 if it has 10 errors or more. Moreover, the system would not allow you to give it 4/4 on the Review Team Page if you found more than 10 errors.

For the self purchase review option, any format is acceptable. However, for the reimbursed paperback reviews, the physical copy is required.

Soliciting views or comments from other members, via Private Messages, signatures, or asking for them in comments, counts as spamming and self-promotion and is against the rules.

Please note that repeatedly posting links to your review, even without explicitly making a request, also counts as spamming.

It is against the rules to create duplicate accounts. Accounts created for the sole purpose of commenting only on a Review Team member's reviews and boost his popularity are not allowed and will lead to the banning of those accounts.

Books on Bookshelves cannot be read or downloaded and are just for show. Your Review Team page explains where and how to get review books.
Reviewers should note that the formatting of the review will appear glitched as it goes through the editing process. This is completely normal and, once published in the public forums, the review will be back to how it looked when you previewed it.

When the Select tab says "free book", it means that the free review book is your payment, and you won't get paid for the review. The free book you get is the review copy you got in return of a review. You don't get another ebook or a traditional copy of the ebook in addition to the review ebook.

If the review score tab says there's one reply on the review but you are unable to view it, there is NO comment. The reply refers to your review.

Your History tab will show you the status of the review as well as tell you whether the review was approved or rejected.

If you submitted the review and didn't finish the questionnaire for some reason, you can access it through your history tab.

If you are trying to put in a status update and none of the other options on the Update tab apply, then just click on the "other error" option.

The status of the payment should be listed on your History tab on the Review Team Page. The payment is sent automatically. If it is overdue, a reference number and contact link will be displayed on the History tab. You should ask for the payment via that link, NOT via the Contact Page or the forums. The special contact link on the History tab must be used, so the message will go to the right person.

General Helpful Threads
Personal pronouns:She/Her

Dried leaves and broken hearts are similar enough...
Both became inanimate after getting detached from their soulmate


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