You didn't say what format you chose. Anyway, once chosen, the format can't be changed. It says so on your Guidelines tab. You can try to convert the file via the free Calibre App. If you can't, you will have to quit the book via your Update tab.Melissa Tawonechi wrote: ↑07 Jul 2021, 16:57 1.Tried option 1 and it's still not working
2.specific error message was unable to open file
3.Samsung galaxy note 5
4.i did not
5.did not see other details but l request that the format be changed to Pdf ,My other books always open using that format
Problem: Kindle App won't open .mobi file (Solved)
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Re: Problem: Kindle App won't open .mobi file (Solved)
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In that case, nothing further you can do except reporting this via your Update tab.Miracle_Tessy wrote: ↑12 Jul 2021, 12:36 Kindle app is not functioning on my phone so I am not able to use it. The pdf file of the book 'The Russian Lieutenant ' is not working even after downloading it several times
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“Enter your email or mobile number to deliver the Kindle app to your device.”
I successfully followed this instruction.
The reply was “Success! Your Kindle App is on the way.”
Up to now the application has not been loaded on my phone.
- gali
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As it is an Amazon App, you should contact them about it.zeyla7 wrote: ↑31 Jul 2021, 05:52 I still cannot get the Application on my phone even after following instructions as shown below below
“Enter your email or mobile number to deliver the Kindle app to your device.”
I successfully followed this instruction.
The reply was “Success! Your Kindle App is on the way.”
Up to now the application has not been loaded on my phone.
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In that case, you should report it or quit the book via your Update tab.Angelique Wessels wrote: ↑05 Aug 2021, 02:59 I am unable to load the book!!! I have downloaded all the apps. Tried to move it to a folder. Nothing!!!! I am so frustrated right now. I am struggling for 8 hours already.
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The file format is not supported
Android , Huawei Y5 lite
No
None
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You didn't say what format you chose.Lihle Ncumani wrote: ↑09 Aug 2021, 03:09 Yes option 1&2
The file format is not supported
Android , Huawei Y5 lite
No
None
You need the Apps to read the ebooks. If the tips above don't help, nothing you can do except quit the book via your Update tab.
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Tried downloading Kindle for Android, doesn't fully download (App)
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In that case, you will need to quit the book via your Update tab. We can't help with the App.Phindile Shezi wrote: ↑26 Aug 2021, 11:02 Android Sam. J2 - Couldn't open it.
Tried downloading Kindle for Android, doesn't fully download (App)
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2. Galaxy Tab A72152
3. No
4. I have downloaded File manager. Saved the download to main storage downloads. I have also downloaded OBC reader. Nothing works
5. Error messeges are 'No app installed to open this file' and 'No App support for this file'