Help opening ebook files (epub, mobi, PDF, etc.)

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Teeolulope
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post by Teeolulope » 04 Apr 2019, 06:23

I can't download the book I want , it keeps taking me to kindle format on Amazon and I tried downloading the Kindle app but it's not available for my Country'Nigeria' on playstore...Ps.I am using a Samsung phone.

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gali
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Post by gali » 04 Apr 2019, 06:38

Teeolulope wrote:
04 Apr 2019, 06:23
I can't download the book I want , it keeps taking me to kindle format on Amazon and I tried downloading the Kindle app but it's not available for my Country'Nigeria' on playstore...Ps.I am using a Samsung phone.
In that case, you need to quit the book via your Update tab.
In the case of good books, the point is not to see how many of them you can get through, but rather how many can get through to you." (Mortimer J. Adler)

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Post by FariDa Arif » 07 Apr 2019, 05:04

Mobi
Kindle for Android
No
Can't open the file
Latest Review: Yesterday by Samyann

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Post by coffee_with_lacey » 07 Apr 2019, 21:16

1. PDF
2. Kindle (on iPad)
3. I have successfully downloaded PDFs and open in Kindle before
4. It is saying that the PDF is not compatible with the Kindle. Is it because I need KU?
5. The step that is giving me the problem is it will not download at all to Kindle
6. Yes. The error message is “not compatible with Kindle”
7. Yes

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gali
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Post by gali » 07 Apr 2019, 21:50

coffee_with_lacey wrote:
07 Apr 2019, 21:16
1. PDF
2. Kindle (on iPad)
3. I have successfully downloaded PDFs and open in Kindle before
4. It is saying that the PDF is not compatible with the Kindle. Is it because I need KU?
5. The step that is giving me the problem is it will not download at all to Kindle
6. Yes. The error message is “not compatible with Kindle”
7. Yes
Kindle read mobi only, so you need to convert the file to mobi. You can do that via the free Calibre App.
In the case of good books, the point is not to see how many of them you can get through, but rather how many can get through to you." (Mortimer J. Adler)

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gali
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Post by gali » 07 Apr 2019, 21:51

FariDa Arif wrote:
07 Apr 2019, 05:04
Mobi
Kindle for Android
No
Can't open the file
If you have the Kindle App and can't open it, you should submit an error report about it via your Update tab.
In the case of good books, the point is not to see how many of them you can get through, but rather how many can get through to you." (Mortimer J. Adler)

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Post by Ellris » 11 Apr 2019, 10:38

1.epub
2.i'm using my pc.
4.the answer's still no.
5.still the same as question 3.

7.yes

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gali
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Post by gali » 12 Apr 2019, 02:07

Ellris wrote:
11 Apr 2019, 10:38
1.epub
2.i'm using my pc.
4.the answer's still no.
5.still the same as question 3.

7.yes
You need an App to open it. Another option is to convert the file to PDF via the free Calibre App.
In the case of good books, the point is not to see how many of them you can get through, but rather how many can get through to you." (Mortimer J. Adler)

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Post by Emjopin » 14 Apr 2019, 22:41

1. In what file format is the ebook (e.g. epub, mobi, PDF, etc.)?
epub
2. What device are using to try to open it?
netbook windows 10
3. Have you ever successfully opened a file in that format on that device before?
No.
4. If your answer to question 3 is "yes", please describe the steps you usually take to successfully open a file in that format on your device. If your answer to question 3 is "no" then please describe what steps you did try to open the file.
n/a
5. When following the usual process you use to open that kind of file on your device, or the "Top Tips" listed at the beginning of this post, at what step does it uniquely go wrong with this file? In other words, on which step, of the steps you listed as your response to question #4, do you run into trouble with this file but not other files of the same file type?
I tried downloading calibre instead of epub that flashed a warning " not safe...may alter data"
6. Do you get an error message? If so, what is the exact wording of the error message?
not safe...may alter data"
7. Did you read and try the "Top Tips" listed at the beginning of this post? If not, please do that before replying. Please name which apps your tried from the suggested apps.
May I read the epub file on calibre or may you refresh bec. I've seen a downloadable pdf.
Thank you.

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gali
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Post by gali » 14 Apr 2019, 23:25

Emjopin wrote:
14 Apr 2019, 22:41
1. In what file format is the ebook (e.g. epub, mobi, PDF, etc.)?
epub
2. What device are using to try to open it?
netbook windows 10
3. Have you ever successfully opened a file in that format on that device before?
No.
4. If your answer to question 3 is "yes", please describe the steps you usually take to successfully open a file in that format on your device. If your answer to question 3 is "no" then please describe what steps you did try to open the file.
n/a
5. When following the usual process you use to open that kind of file on your device, or the "Top Tips" listed at the beginning of this post, at what step does it uniquely go wrong with this file? In other words, on which step, of the steps you listed as your response to question #4, do you run into trouble with this file but not other files of the same file type?
I tried downloading calibre instead of epub that flashed a warning " not safe...may alter data"
6. Do you get an error message? If so, what is the exact wording of the error message?
not safe...may alter data"
7. Did you read and try the "Top Tips" listed at the beginning of this post? If not, please do that before replying. Please name which apps your tried from the suggested apps.
May I read the epub file on calibre or may you refresh bec. I've seen a downloadable pdf.
Thank you.
I use the free Calibre App and have no issues with it or my PC. You don't read the file on Calibre, just convert it to the format you want.

Once chosen, the format can't be changed. If you don't want to use Calibre App to convert the file, you will have to quit the book.
In the case of good books, the point is not to see how many of them you can get through, but rather how many can get through to you." (Mortimer J. Adler)

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Post by Sammy11 » 21 Apr 2019, 10:52

1. mobi

2. Android mobile

3. I don't think so

4. If your answer to question 3 is "no" then please describe what steps you did try to open the file. I clicked 'download' on the website on my mobile device. I was then informed that I needed to install an app to enable opening (I had thought I already had one), so I installed eReader Prestigio, but then had trouble getting the downloaded file to open through it.

5. I attempted to open the file via the recently installed eReader Prestigio app to no avail. I then managaed to delete the downloaded file from my phone, and I can't seem to find a was to try again.

6. No

7. Yes. I have installed eReader Prestigio

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gali
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Post by gali » 21 Apr 2019, 11:04

Sammy11 wrote:
21 Apr 2019, 10:52
1. mobi

2. Android mobile

3. I don't think so

4. If your answer to question 3 is "no" then please describe what steps you did try to open the file. I clicked 'download' on the website on my mobile device. I was then informed that I needed to install an app to enable opening (I had thought I already had one), so I installed eReader Prestigio, but then had trouble getting the downloaded file to open through it.

5. I attempted to open the file via the recently installed eReader Prestigio app to no avail. I then managaed to delete the downloaded file from my phone, and I can't seem to find a was to try again.

6. No

7. Yes. I have installed eReader Prestigio
You need the Kindle App for mobi files. If you need another copy, you should ask for one via your Update tab.
In the case of good books, the point is not to see how many of them you can get through, but rather how many can get through to you." (Mortimer J. Adler)

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Post by Emily_Ann13 » 23 Apr 2019, 17:30

1. kindle unlimited

2. MacBook

3. yes, however, my issue was with downloading in the first place not reading it.

4. I usually go to Amazon and press download kindle unlimited book and it delivers it to my mobile app.


5. This time, though, the issue was that the book, Nanomorphogus, was not listed online as a kindle unlimited book and now that I have already submitted to you that I was using kindle unlimited that is the only way I can download it, but it's not a kindle unlimited book, so it would cost me money to download.

6. No

7. Yes, I did. But they do not cover this issue.

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Post by Gravy » 23 Apr 2019, 19:01

Emily_Ann13 wrote:
23 Apr 2019, 17:30
1. kindle unlimited

2. MacBook

3. yes, however, my issue was with downloading in the first place not reading it.

4. I usually go to Amazon and press download kindle unlimited book and it delivers it to my mobile app.


5. This time, though, the issue was that the book, Nanomorphogus, was not listed online as a kindle unlimited book and now that I have already submitted to you that I was using kindle unlimited that is the only way I can download it, but it's not a kindle unlimited book, so it would cost me money to download.

6. No

7. Yes, I did. But they do not cover this issue.
You need to submit an error report via your Review Team page explaining that it isn't available through KU. :tiphat:
You're nobody's rainbow.
You're nobody's princess.
You're nobody's doorway but your own,
and the only one who gets to tell you

how your story ends is you.
Seanan McGuire ~ Every Heart a Doorway

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Post by Adri14 » 24 Apr 2019, 18:26

1 file is compatible with kindle only
2 phone
3 no
4 I was unable to open file as my device isn't compatible with kindle. No other file option were displayed.
5 I could not attempt to open the file because I cannot use kindle.
6 No error message was displayed.
7 yes

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